To respond to the concerns of dealing with the various legislative acts, we have developed a Specialized WSIB response group.
Our Workplace Integrated Services Solution helps to define and manage Disability issues and addresses the realities of today’s workplace.
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Picano & Mustill Insurance Adjusters is a division of R. Picano Insurance Adjusters Inc., a firm that was established by Ray Picano in January of 1991.

The company has evolved and adapted to the continuous legislative and other changes that have reshaped the Industry throughout the 90’s and the first few years of the new Century. As the company grew, it did so with a focus on experience, proven talent and personal integrity.

Ron Mustill, with a wealth of claims management and multi-line adjusting experience, joined the company in 1998. Ron’s contribution to company growth was recognized through full-partnership in 2000, prompting the operating name change shortly thereafter.

Elizabeth Kepes, Clive Wayne and Anthony Magagna were all added in 2003, bringing to our company more diverse skills, contacts and services, as outlined in our profile section. These additions signaled the “growing up” of the company to the status of a significant regional firm. The internal promotion of Erin Brooks to a junior adjusting position rounded out what we believe is an impressive and diversified staff.

Our six adjusters possess over 100 combined years of senior claims handling experience, including Auditing, ADR, WSIB and Corporate Disability. This experience includes a strong blend of claims management and adjusting experience, which has resulted in a cost-control, file closing focus. At Picano and Mustill, we recognize that well-adjusted closed files lead directly to new assignments.

Our company mission is “to provide top quality claims management and adjusting services with an emphasis on: up to date understanding of legislation, efficiency of our services; customer service and, full value in the claims handling process—we care about every dollar spent on your behalf”.

Our recent growth enables us to service your adjusting and claims management requirements over a wide territory, with controlled costs (see flat fee territory map for full handling assignments) and with a much broader offering of services (see Our Services). Yet, we still retain the personal focus and flexibility to customize our services to the specific requirements of our clients.

At Picano and Mustill, we are proud of our origins, the quality of our staff and our accomplishments. But we also understand that the only thing, which truly matters to clients, is the value that we provide with our present and future services. So call us up and give us a test. We are ready for the challenge!