Picano & Mustill is not just an adjusting firm, we are also Injury Claims Consultants with an extensive and skilled network of partners and Injury Specialists. We want to be your “One Stop Injury Claims Shop”.
We understand that your organization’s focus on maximizing product and customer service is directly linked to maximizing productivity of your human resources. We also understand that, for relationship reasons, it is often preferable that sensitive and often contentious issues such as absenteeism, work accidents & disability claims be investigated and managed by an Independent Party.
Our services offer your company “peace of mind” by providing you with assurances that we will “be there” whenever incidents/accidents occur. After all, these incidents/accidents inhibit your employee’s productivity and in the end- your bottom line. We believe our Workplace Integration Services solution can effectively reduce absences and medical costs with equitable and efficient incident/claims handling and preventative safety programs at cost conscious pricing. Some the tools that make us successful are: 24/7 telephone and email contacts; tracking programs utilizing customized data and trending software; and, comprehensive medical and disability incident and claims experience.
We offer solutions, based on a common sense approach to defining and managing Disability and Medical issues while addressing the realities of today’s workplace. We can tailor make a “service solution” to control and monitor all incidents before they become a cost exposure and in turn an expensive absence based claim. We offer business solutions for those employers who want all their occupational and non-occupational employee absences managed by one specialized service provider. Our system offers you absence control for simple medical absences such as sick days through to WCB/WSIB and STD/LTD Disability claims. Some of our tools that make us successful are our 24/7 telephone and email contacts, data and trending software based tracking programs and comprehensive medical and disability case management regardless of whether the issues are work related or not.
OUR SERVICES THAT SET THE STANDARD
Ontario wide claim and medical/disability management services network responding to customer concerns.
Dedicated client teams delivering high quality services that exceed customer expectations.
Ontario wide network of loss control consultants and disability/medical management consultants ready to assist in containing medical and disability costs.
24/7 loss and bordereaux reporting.
Provincial network of medical providers including nurses, occupational therapists and case managers accessible with one simple phone call.
Comprehensive medical bill review and processing.
The ability to establish dedicated claim units.
Quality Assurance Audits and Tracking.
Self Insured and High Deductible Disability programs can be administered and monitored while maintaining cost efficiency.
OUR SERVICES THAT MAKE THE DIFFERENCE
“Client care” management approach through use of advanced sports medicine techniques and monitored and enforced return to work programs.
Efficient claim handling protocols including analysis of claims histories, personnel injury/sickness histories and a complete investigation of the mechanics behind the accident and/or absence. This approach helps reduce or avoid redundant investigations, excessive medical billings and reduction of patterns of abuse and fraud.
We believe in minimizing disruptions and the incomes losses of your valued employees by working with you and the Insurer/WSIB/WCB to advance an expedited entitlement review.
Our clients and their employees enjoy one toll free phone number for issues surrounding Workers Compensation, Disability/General absences and Medical Management concerns.
We offer flexible billing on a module basis, monthly retainer or hourly “all-inclusive” basis.
